Hotel Receptionist

Empleado permanente, Tiempo completo · Bucharest, Romania

Sobre nosotros
About Olala 
Olala is a tech-driven hospitality and real estate management company operating across Europe, Asia, and the Middle East. As part of a larger hospitality group, we manage a diverse portfolio of over 1,200 accommodation units—including short-term rentals, hotels, and boutique properties—along with 10 food and beverage venues. 

The Hospitality-loving community you will join 
The Olala team provides unique hospitality experiences, promoting efficient and stylish travel. We work in a passionate, proactive, hands-on, dynamic, and fast-growing environment
Tu rol
We are looking for a dynamic and passionate Receptionist to join our Hotel in Bucharest, Romania. As a Receptionist, you will be responsible for handling guest interactions, ensuring a smooth check-in and check-out process, responding to guest inquiries, and providing information about the hotel's services.
Responsabilidades
  • Manage guest check-ins and check-outs.
  • Assist guests at the front desk, over the phone, or via email, providing information and guidance on tourism services.
  • Effectively respond to guest inquiries and requests for information.
  • Support group reservations and rooming lists.
  • Handle guest complaints and resolve issues during the shift.
  • Maintain communication with other departments to ensure smooth operations.
  • Provide a professional and friendly service focused on delivering the best possible guest experience.
Requerimientos
  • Proven experience as a hotel receptionist or a similar role.
  • Strong leadership and decision-making skills.
  • Excellent communication and interpersonal abilities.
  • Ability to work under pressure and meet deadlines.
  • Outstanding organizational and multitasking skills.
  • Romanian and English (professional level). Other languages are a plus.
  • Passionate, proactive, hands-on, dynamic, and energetic.
  • Flexible and adaptable to change.
  • Availability to work 40 hours per week, including weekends.
Diversidad y Sustentabilidad
Diversity and Sustainability 
At Olala, we take pride in cultivating a vibrant and inclusive work environment that celebrates individuality and diversity. We believe that these are invaluable assets that fuel innovation, foster creativity and drive our overall success. Additionally, we believe in taking action towards curving the impact that our company has on its environment. This includes implementing energy-efficient practices and engaging in community projects that promote cultural preservation among other actions. 


We look forward to receiving your application! For more information about Olala, visit www.olalahomes.com and to keep up to date with Olala news, follow us on LinkedIn and Instagram
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